Recovery OS

Command centre

Synthetic demo data
Example screen only. No live debtor or client information is shown.
Active recoveryGBP 42,860
Recovered this monthGBP 9,440
Replies to review4
Open cases18
Case pipelineDemo refs
NTQ-DEMO-001Northbridge Supply Co
GBP 8,420Active
NTQ-DEMO-002Harbour & Finch Ltd
GBP 3,180Reply received
NTQ-DEMO-003Blue Lantern Studio
GBP 12,700Promise to pay
NTQ-DEMO-004Oakmere Components
GBP 5,960Email 3 due
TodayOperator view
Debtor reply paused a case

Gemini classified a payment-plan question.

Payment recorded

GBP 4,250 received and commission queued.

Next chase prepared

Creditor-led email approved for review.

No Win,
No Fee

You pay nothing upfront and nothing if we do not recover. Our commission is just 15% to 25%, based on how overdue the invoice is.

Soft, Professional
Approach

No aggression and no threats. We treat the debtor as your future client, so the working relationship stays intact while the money comes back.

Near Cost-Neutral
Recovery

Where the Late Payment Act applies, you may be entitled to claim interest and fixed compensation. Any statutory additions recovered may offset some or all of our commission.

Fast
Results

Most invoices are resolved within two to four weeks. More than half of debtors respond within seven days of our first contact.

Ready to Recover What You're Owed?
Get a Free Case ReviewGet a Free Case Review

Recovery That Fits the Debt

Whether the invoice slipped a few weeks past due or has been outstanding for months, we have a structured, professional process to recover it.

We chase the money so you don't have to.

"A Calmer Way to Get Paid"

Chasing late payers is awkward, especially when you want to keep the client. We step in as a professional third party and handle the whole conversation for you.

Submit your invoices
Recovering an overdue invoice

We handle the awkward part.

"Firm but Always Professional"

Carefully written emails, text reminders and well-timed calls, with every debtor response pausing automation for review. If the account remains unresolved, we give you the contact history and current position so the next step is deliberate.

Talk to us
A professional recovery sequence

Get paid without burning the relationship.

"The Debtor Is Your Future Client"

Our entire approach is built to recover the money while protecting the working relationship, so you can keep doing business once the invoice is settled.

  • Relationship-first recovery
Submit your invoices
Settled invoice, relationship intact
How It Works

From submission to recovered funds in 5 simple steps.

We handle the entire recovery process professionally so you can focus on running your business.

Step-01 :
Submit Your
Invoices

Upload your case through our portal or speak to our team. We need the invoice, the debtor company details, and any relevant correspondence.

  • Upload Invoices
  • Debtor Details
  • No Upfront Cost
Step-02 :
Case
Assessment

We confirm the debtor is an active UK limited company, review the documents and agree the recovery parameters before any contact begins.

  • Debt Verified
  • UK Limited Company
  • Contact Plan Agreed
Step-03 :
Professional
Contact

We contact the debtor with a clear, professional account query. We ask for payment information, remittance advice or details of any genuine dispute, and pause automated follow-up when they respond.

  • Firm but Polite
  • Replies Reviewed
  • Relationship-Conscious
Step-04 :
Structured
Follow-Up

Over roughly 30 days we use a measured sequence of emails, text reminders and calls. If the account remains unresolved, we report the contact history and position to you for a next-step decision.

  • Measured Multi-Channel Contact
  • Measured Escalation
  • End-of-Sequence Review
Step-05 :
Recovery &
Payment

The debtor pays you directly. You tell us when cleared funds arrive, and we invoice the agreed commission on the amount recovered. If nothing is recovered, there is no recovery commission.

  • Payment Direct to You
  • Commission on Success
  • No Win, No Fee

0

%+

Resolved within 7 days of first contact

0

%+

Recovery rate on debts under 6 months

0

days

Average case resolution time

£

0

Upfront cost. No win, no fee.

Client Feedback

Real Recoveries, Real Relationships.

We do one thing well: getting you paid while protecting your Relationships.

GT
Graham Thompson
Sales and Growth Manager, Anglian Group
Paid in full, client kept

We had three invoices sitting unpaid with a client we genuinely wanted to keep, somewhere around £18,000 in total. I was dreading chasing it myself. Neotiqa handled the whole thing calmly and professionally, and we had the money within a fortnight. Best of all, we are still working with that client today.

JD
Jonathan Daniels
Managing Director, City Care Networks
Money I had written off

A client owed us a little over £9,000 and had gone quiet for months. I had mentally written it off as a bad debt. I sent it to Neotiqa as a last resort and they recovered the full amount in just under three weeks. With the statutory interest added on, it barely cost us anything.

The Late Payment Act

You're Probably Owed More Than You Think

Where the Late Payment Act applies, your business may be entitled to claim interest and fixed compensation on an overdue B2B invoice. Any statutory additions recovered may offset some or all of our commission.

Statutory Interest

8% plus the Bank of England base rate, calculated from the day payment was due. The longer it stays unpaid, the more is owed.

Fixed Compensation

A fixed sum on top of the interest: £40 for debts up to £999.99, £70 from £1,000 to £9,999.99, and £100 for £10,000 and above.

Paid by the Debtor

When validly claimed and recovered, these additions are paid by the debtor to the creditor. They may offset some or all of the recovery commission, depending on the case.

Simple, No Win No Fee Pricing

You only pay when we recover. No upfront fees, no hidden costs. Commission depends on how overdue the invoice is.

What you would receive

An estimate based on a standard case (up to 90 days), assuming the full balance is recovered.

Invoice amount£8,000
Our commission (15%)- £1,200
Statutory interest (8% + 4.00% base)+ £157.81
Fixed compensation+ £70
Net you receive£7,027.81

Estimated statutory additions of £227.81 may offset part of the commission. Actual entitlement and recovery may differ.

Submit your invoices

Not ready yet? Talk to us first about your situation.

FAQs

Common questions about our commercial debt recovery service:

You submit the unpaid invoice and the debtor's details. We review the case, then contact the debtor on your behalf through a measured sequence of emails, text reminders and calls over around 30 days. Debtor replies pause automation for review. The debtor pays you directly, and we invoice our commission on cleared funds recovered.
Nothing upfront, and nothing at all if we do not recover. Our commission is 15% for invoices up to 90 days overdue, 20% for 91 to 180 days, and 25% for invoices over 180 days. In many cases the statutory interest and compensation we recover under UK law offset most or all of that commission.
B2B commercial invoices between UK limited companies. We do not handle consumer debt, and we do not take on debts that are genuinely disputed or contested, as those are better resolved through other routes.
Our approach is designed to protect that relationship. We stay clear, professional and non-threatening, and give the debtor straightforward ways to explain a query or confirm payment. No recovery process can guarantee a commercial relationship, but avoiding unnecessary pressure is central to how we work.
Every case is different. Our standard contact sequence runs for around 30 days, although a debtor may respond or pay earlier. Age, documentation, disputes and the debtor's financial position can all affect the outcome and timing.
Then you pay nothing. No win, no fee means exactly that. There is no upfront charge and no fee at all unless we successfully recover your money.
Where the Late Payment of Commercial Debts (Interest) Act 1998 applies, a business may be entitled to claim interest at 8% above the Bank of England base rate and fixed compensation of £40, £70 or £100 depending on the invoice amount. Entitlement depends on the contract and circumstances of the case, so figures shown on this site are estimates rather than legal advice.
The invoice itself, the debtor company's name and contact details, and any relevant correspondence or payment history. The more context you can share, the smoother the recovery tends to be.
Not at the moment. We specialise in UK B2B debt between limited companies, which keeps us within a clear legal framework and lets us recover effectively.

Let's Recover What You're Owed

Tell us about the debt and we will come back with a free, no-obligation assessment.

Fill out the form and our recovery team will be in touch shortly. No upfront cost, no obligation.